PERSONA 1 (adult men 65+)
Let's call him Mike
He is a grandpa. He has a lot of tools for repair. And his son advised him that that he can share them with neighbors.
GOALS
Earn extra money from tools, entertain himself on a pension with a rent hobby and by talking with clients and find some new friend similar age.
PAIN POINTS
He is not a tech-savvy but a technophobic person. And it is hard for him to work with the app without a son.
SOLUTION
The app should be maximum easy to help people without a technical background use it. Simple personal cabinet with intuitive classification should help user easy place advertisement
PERSONA 2 (young mother 27-35)
Lets call her Adele
Adele is a working single mother with a
6-year-old girl. She thinks that to rent is much cheaper then buy
GOALS
For some economy, she wants to rent all Carnaval gown for her dougher and decor for kinder parties.
PAIN POINTS
lenses are expensive and he afraid that person who rent them will brake or stole them
SOLUTION
First of all - there are a lot of neighbors with kids and she can choose among them. Also, each person who wants to share stuff have a rank
Lets call him Sam
Sam used to be a great photographer. But things are not so good. He has a lot of expensive tools, he needs money but he don't what to sell tools.
GOALS
San has a lot of expensive lenses. So he want to share them and earn extra money. SAm beliece he will came bach to his photografer profesuo so selling lenses is not a good idea.
SOLUTION
A person can share thing on the personal condition, with a big deposit for instance
Also, only a regulated person can see a special expensive item. So if a person wants to rent something as expensive as lenses she needs to register in the system.
PAIN POINTS
She has no time to search or travel through the city or to communicate with unscrupulous item owner